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Cookies Policy

Last updated: May 10, 2026

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

We use cookies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our site. We only use cookies with your consent, except for essential cookies necessary for the website to function.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Cookie Name Purpose Duration
cookie_consent Stores your cookie consent preferences 1 year
session_id Maintains your session across pages Session

2. Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.

Cookie Name Purpose Duration
selected_service Remembers the service you selected in forms 7 days
language_preference Stores your language preference 1 year

3. Analytics Cookies

We use analytics cookies to understand how visitors use our website. This helps us improve the site and user experience. These cookies collect information anonymously.

Cookie Name Purpose Duration
_ga Distinguishes unique users 2 years
_gid Distinguishes unique users 24 hours
_gat Throttles request rate 1 minute

Third-Party Cookies

We may use third-party services that set their own cookies. These services include:

  • Google Analytics: For website analytics and performance monitoring

Third-party cookies are governed by the respective third party's privacy policy. We recommend reviewing their policies for more information.

Managing Cookies

Cookie Consent

When you first visit our website, you'll see a cookie banner asking for your consent. You can:

  • Accept: Allow all cookies
  • Reject: Only essential cookies will be used

Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific websites
  • Block all cookies
  • Delete all cookies when you close your browser

Browser-Specific Instructions

Google Chrome: Settings > Privacy and security > Cookies and other site data

Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Manage Website Data

Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Consequences of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. Specifically:

  • Forms may not remember your selections
  • Your preferences won't be saved
  • Some interactive features may not work

Essential cookies cannot be disabled without severely affecting the functionality of the site.

Web Beacons and Tracking Technologies

In addition to cookies, we may use web beacons (also known as pixel tags or clear GIFs) to track user behavior and measure the effectiveness of our communications. These are small graphic images embedded in web pages or emails.

Local Storage

We use local storage (HTML5) to store your cookie consent preferences. This data remains on your device and is not transmitted to our servers. You can clear local storage through your browser settings.

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) option. Currently, there is no industry standard for responding to DNT signals. We do not track users across third-party websites and therefore do not respond to DNT signals.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our practices. We will post any changes on this page with an updated revision date.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: [email protected]
Address: 47 Ashford Lane, Bristol, BS3 4QT, United Kingdom

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Professional social benefits advisory services across the United Kingdom.

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